Review

Personal Experience transnational, flexible approaches to problem solving
Programme and Project Management to suite specific goals
E-Government efficient and effective change management
Partnership Working reach can exceed grasp
Communications Coordination and consensus, push vs.. pull
ICT Architecture SOA, AOP…
Working Complexities reduce overheads of partnership vs. benefits

Experience

E-Learning Project Manager 20+ organisations in Yeovil Federation.
Transnational Communication ETUCO (Brussels), Leeds Metropolitan University, 30+ Trade Union Organisations through Europe & Glasgow Caledonian University.
Entrepreneurship Development Lanarkshire, Motherwell, SME….
MSc in Lifelong Learning University of Melbourne, Stirling University & Glasgow Caledonian University.
IT Research Project British Telecom, Heriot-Watt University, University of Edinburgh and Glasgow Caledonian University.
Soros Foundation, British Council & Hungarian Ministry of Education.
Project Management E.C.Harris Project Management & University of the South Bank.

Programme and Project Management

Prince2 heavy weight, largely paper-centred.
Pert critical path analysis (monte-carlo corrections)
Gantt task based visualisations SIG in PM
BCS SIG in PM
Programme Management cross-cutting concerns
Basics communication, time-line, resources, risk, swot

E-Government

One of the Four pillars for e-Government “Partnerships between government and other sectors will…play a key role in providing high quality services, managing risk and making the most effective use of resources.” (from ‘The e-Government Toolkit’).
Gershon Report efficiency and effectiveness
Resources Benchmarks and best practice e.g. Beacon, I&DeA, e-Gov Monitor…
Human Centred ultimately its not the technology that determines success.
Consultation devolve to service users… the ‘front-line’

Partnership Working

Single Point of Access to comprehensive services and products. Allows coherent provision which meets the needs of users.
Best Practice to research, share and promote good practice.
Instil a sense of ownership for local people over resources and decision making.
Local sourcing and purchasing better for CRM and the environment.
Reach can exceed Grasp markets, range of products, local knowledge.
Reducing Redundancy duplication of effort. Remove knowledge/skill ‘sinks.’
Leverage collective bargaining power reduce costs…
Spreading risk for new ventures allowing specialisation. Share concerns.
Fostering innovation and technology synergy through knowledge fusion.

Communications

Push vs.. Pull
Coordination
Consensus
Who, What, Whom, Why, How
Face-to-Face conferences, workshops, meetings…
Email individual, automated, lists, SIG…
Written Plans, PERT or GANTT, intranet, reports
XML rss, rdf, atom…
Blogs & Wikis make development and growing consensus visible

ICT Architecture

SOA webservices, aspect orientated development, cross-cutting concerns, outsourcing…
Hardware thin client, pluggable configuration, 64bit, clusters, redundancy
Software windows, linux, unix, .NET, J2EE, XML, database (SQL)…
Network cat 5, intelligent switches, wireless, VoIP…
Security authentication, authorization, PKI… government connect (dec. 2007)
HCI accessibility, usability, enabling, device independent (WebTV, browser, PDA…), performance
Workflow Management e-transformation (IEG4.5) Enterprise Workflow National Project (EWNP) second least implemented.
CRM item response, knowledge management… (G24, crm to back-office)

Working Complexities

Complexity of coordination, project management.
Communication organisational, linguistic, technological…
Asynchronous Balance of power, knowledge, technology or benefits.
Legal complexities Joint Working Agreements, distribution of benefits, losses, blame.
Differing Expectations time scales, standards, keeping the vision a shared one.
Enterprise Architecture SOA, web services, .NET, J2EE, XML...
Privacy and Data Protection Act have to be careful about the information you share.